Investor Protection
We are committed to protecting your investments, privacy and rights. This page explains the safeguards, processes, and legal frameworks that ensure you can invest with confidence.
What We Protect
We safeguard investors through strong governance, transparent reporting, advanced security systems, and strict legal compliance. Your financial interests remain protected at every stage of your investment journey.
Capital & Assets
Assets are securely held with custody controls and segregation from operational funds.
Information Security
Data is protected with modern encryption and restricted internal access.
Fair Treatment
All investors receive equal access, fair practices, and disclosed policies.
Transparent Reporting
Clear breakdowns of fees, performance, audits, and financial reports.
Risks & Disclosures
All investments carry risk. We provide complete disclosures to ensure you make informed decisions.
- Market Risk: Values may rise or fall based on market conditions.
- Liquidity Risk: Some assets may not be quickly sellable.
- Credit Risk: Issuers or borrowers may default.
- Operational Risk: System issues or human errors may occur.
Investor Rights & Recourse
Your rights include timely reporting, complaint resolution, and full access to critical information.
Access to Information: Reports, statements, and updates.
Complaint Handling: Dedicated support and escalation channels.
Legal Protections: All activities are governed by applicable laws.
Security & Fraud Prevention
We invest heavily in technology and processes designed to detect and prevent fraud.
- Encryption: Secure data handling at all times.
- Access Controls: Role-based authentication.
- Monitoring: Real-time fraud and breach detection systems.
- Fraud Response: Dedicated investigation and escalation team.
Reporting & Transparency
We ensure investors have full visibility into performance, fees, financial statements, and material events.
- Quarterly performance reports
- Fee breakdowns
- Annual audited statements
- Notifications of material events
How to Raise a Concern
- Contact Support: Email info@universalprimecapital.org
- Escalate to Compliance: info@universalprimecapital.org
- Independent Review: We’ll guide you through neutral dispute resolution if needed.
Frequently Asked Questions
How safe are my funds?
Safety varies by product. We use strong custody, segregation, and security practices.
What if fraud is detected?
We investigate, freeze activity, notify investors, and work with authorities.
Can I withdraw my investment?
Withdrawal terms depend on the product. Some include lock-up periods.